Our commitment to processing your data securely and in compliance with global data protection regulations.
This Data Processing Agreement ("DPA") forms part of the agreement between V-Accel AI Dynamics Pvt Ltd ("Processor") and you ("Controller") for the provision of software development services, SaaS products, and related services ("Services").
This DPA reflects the parties' commitment to comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, and other relevant privacy frameworks.
Purpose: This DPA governs how V-Accel processes personal data on behalf of the Controller.
Any information relating to an identified or identifiable natural person.
Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
The entity that determines the purposes and means of processing personal data (you, the client).
The entity that processes personal data on behalf of the Controller (V-Accel).
The individual to whom the personal data relates.
Third-party service providers engaged by V-Accel to assist in processing.
V-Accel processes personal data solely to provide the Services as outlined in your agreement, which may include:
V-Accel implements technical and organizational measures to protect personal data:
Data encrypted in transit and at rest
Role-based permissions and MFA
Regular automated backups
24/7 security monitoring
Regular security assessments
Staff security awareness programs
V-Accel may engage third-party sub-processors to assist in providing the Services. All sub-processors are bound by contractual obligations consistent with this DPA.
Notification: We will notify you of any changes to our sub-processors. You may object to new sub-processors within a reasonable timeframe.
V-Accel will assist the Controller in fulfilling data subject rights requests, including:
Response Time: V-Accel will provide reasonable assistance within the timeframes required by applicable law (typically 30 days).
In the event of a personal data breach, V-Accel will:
Identify and assess the scope and severity of the breach
Notify the Controller without undue delay (within 72 hours where feasible)
Provide details including nature of breach, affected data, and remediation steps
Take reasonable steps to contain and remediate the breach
If personal data is transferred outside the EEA, UK, or other regulated jurisdictions, V-Accel ensures appropriate safeguards through:
Compliance: All international transfers comply with Chapter V of the GDPR and equivalent provisions in other jurisdictions.
V-Accel will:
Backup Data: Data in backups will be deleted or anonymized in accordance with standard backup retention policies (typically 30–90 days).
The Controller may audit V-Accel's compliance with this DPA by:
Frequency: Audits may be conducted no more than once per year unless required by a data protection authority or in response to a suspected breach.
The Controller is responsible for ensuring lawful processing instructions and compliance with data subject requests.
V-Accel is liable for damages caused by failure to comply with GDPR obligations specific to processors or by acting outside lawful instructions.
Limitation: Total liability is subject to the limitation of liability provisions in the main Services Agreement.
V-Accel AI Dynamics Pvt Ltd
No:04, Ground Floor, Tidel Park,
Rajiv Gandhi Salai, Taramani,
Chennai - 113